Why a service center in Charlotte?
Our choice of establishing a service center for garage doors in Charlotte was informed by the uniqueness of this city. We noted with great concern that the quality of garage door services provided was wanting considering that Charlotte is the largest city in the state of North Carolina. We seek to bridge the gap by providing quality yet affordable services to garage owners within this city being the seat of Mecklenburg County.
What we have to offer
We pride in our ability to offer the practical, intellectual and professional customer care services that include;
- Practical and intellectual services
We are aware that Charlotte is the second largest banking center in the United States being a home to the corporate headquarters of some major financial institutions making the city an important commercial center. Quality and well functioning garage doors provide maximum security for commercial buildings. On the other hand, real estate developers are active day and night putting up residential buildings for the growing population. Call us now for the following services;
- Installation services- Our technicians have adequate skills and experience needed to install all types of garage doors, openers, springs and other vital door parts.
- Repair services- Customer’s security and convenience comes first! Guided by this policy, we treat each call for repair services as an emergency. We are available 24/7 to provide repair services for broken garage doors, openers, springs, non-responsive remote controls and any other door issues. Charlotte experiences some extreme winter and summer seasons with very low and high temperatures that impact the garage doors negatively. Our technicians are usually on high alert during these seasons to respond to emerging door issues within the city.
- Routine maintenance- We believe in preventive maintenance services as a way of protecting our customers from preventable exposures to burglary, premature door replacements and untimely repairs.
- Replacement services- We replace the broken door parts with original ones from top brands in the market hence prolonging the garage door life.
- Intelligent services- We have a team of garage door experts who offer free assessment and evaluation of individual customer needs. Following their findings, they offer free advice and recommendations to enable our customers to make informed choices for the door of their garage.
- Customer care services
Our customer care personnel are well equipped with skills to offer personalized attention to each customer. Our technical team responds to every assignment with high professionalism and commitment. We know some door issues can be annoying and frustrating and that’s why our staffs are always ready to offer the much needed care to you.
Just have a look at what Jean, one of our customers had to say about our services;
“During last summer, I came back home with my family at 11pm from a party and guess what, the garage door couldn’t open. A neighbor informed me that Tip Top has a 24 hour emergency response team. We called these guys and they are just amazing, no kidding! They arrived in less than an hour’s time, repaired the door! Their service fee was affordable even though I had no service contract with them. Great job, keep up!”
Get the best offered by experts, call us today for quality and dependable services at reasonable costs!